/ 10
5.9
HRank
Uptime, 30 days
99.932%
Response Time, 30 days
793 ms
Shared IPs, today
2,417 0
Hosted Websites, today
799,528 -31
HostGator Uptime, %
ranking data
not ranking data
HostGator Response, ms
HostGator IPs / Sites in Rating
Shared IPs
Sites
Total HostGator IPs / Sites
Shared IPs
Sites
Worst Shared IPs by Uptime
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HostGator.com domains from these shared IPs (5 random domains are being checked every 5 min from 1 IP) showed the worst uptime results for the period of the last 30 days.
Shared IP Uptime, % Response, ms Hosted Sites Downtime
198.57.247.192 69.830 3561 438 ~ 209h 35m
35.186.223.180 89.750 639 470 ~ 68h 40m
50.87.144.89 90.194 3843 259 ~ 68h 05m
54.232.92.235 93.341 1841 660 ~ 46h 10m
198.57.247.189 93.788 2643 345 ~ 43h 10m
Bad Shared IPs Count by Date
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Here is the list of HostGator.com shared IPs where domains experienced downtime for the previous 7 days. The statistics is presented for each day, with the number of shared IPs and their domains' downtime data.
Date Total Shared IPs Bad Shared IPs Total IPs Downtime Affected Sites
2024-05-01 - - - -
2024-04-30 2417 43 ~ 09h 50m 12474
2024-04-29 2417 31 ~ 10h 40m 8385
2024-04-28 2417 47 ~ 10h 45m 12621
2024-04-27 2417 41 ~ 22h 15m 10309
2024-04-26 2417 46 ~ 18h 20m 11541
2024-04-25 2417 57 ~ 24h 35m 14547
Last 6 Months Performance Values
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Month HRANK # in TOP Uptime, % Response, ms Sites, +(-) Shared IPs, +(-)
Apr 2024 6.3 78 99.932 793 -31 0
Mar 2024 4.5 103 99.837 822 -68,962 -242
Feb 2024 8.6 38 99.981 985 +540,781 +1,068
Jan 2024 4.2 96 99.825 1085 -68 -1
Dec 2023 7.4 77 99.955 834 -233 -1
Nov 2023 5.1 76 99.909 790 -416 -3
Performance by Years
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Year HRANK # in TOP Uptime, % Response, ms Sites, +(-) Shared IPs, +(-)
2018 5.2 93 99.919 1059 -43,050 +164
2019 6.7 83 99.907 1083 +64,011 +752
2020 5.7 92 99.861 1300 -126,224 -1,931
2021 7.0 59 99.960 1276 -31,398 +15
2022 5.3 123 99.881 1261 -13,526 +142
2023 5.4 90 99.921 1048 -853,969 -3,711
2024 5.9 77 99.894 921 +471,720 +825

HostGator.com Review

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HostGator.com Thumbnail

Background

Business Name: HostGator.com LLC

Year of foundation: 2002

Location: Houston, Texas, United States

BBB Accreditation: No

Market Size: > 1.3 million websites (#3 HRank list)

Growth Status: (by websites quantity): Decreasing

In 2002, Brent Oxley, a Florida Atlantic University student, lived in a dormitory. At that time, he did not know yet that the idea of setting up his own business that crossed his mind would result in one of the most successful projects in the history of the hosting industry so far. It was then that he decided to establish his own company, which he humorously called HostGator.

Its first headquarters was located in Boca Raton, in the state where he was studying. The company took off very fast: by 2006, with only 19 team members to handle all aspects of their business, it had grown to a major player offering a wide range of hosting options and providing support via phone, live chat, instant messages, and other means – for a mid-00 company, that was quite an achievement. In 2007, they left the original office, which had become too small by that time, and moved into a new 25,000 sq ft building in Houston, Texas. In 2008, only 6 years after it was set up, HostGator was ranked #21 in the list of the fastest growing American companies and got BBB accredited (A+).

Another milestone in its history is its acquisition by EIG in 2012. Oxley remained the owner of the facilities where the company HQ is located. When commenting on the deal, he explained that he wanted to travel before becoming a father, and that he hoped EIG would fix the billing issues and other problems HostGator had.

The change in management did not slow down HostGator’s growth. Today, it hosts about 1,300,000 websites and is generally considered one of the key players.


Offers and Pricing

Shared Hosting Plans
Name Domains Disk Bandwidth Min Price Billing Term
Hatchling 1 Unlim Unlim $2.75 36 Mo
Baby Unlim Unlim Unlim $3.95 36 Mo
Business Unlim Unlim Unlim $5.95 36 Mo

Hostgator.com has 3 shared hosting plans on offer.

All of them can be purchased for 1, 2 and 6 months, also for 1, 2 and 3 years.

The most beneficial option is a 36-month subscription for $2.75/mo (Hatchling plan). Its monthly option costs $10.95. Here is quite a bargain, right?

They also offer:

  • Shared / Reseller / VPS / Dedicated web hosting,
  • Domain registration,
  • Website builder (their own product),
  • also, they assist with website management in other ways.

The company have long been working with WordPress and even launched their own offering. Their most profitable service, following the customers’ opinion, is cloud plans. It’s safe, fast and has a fair price tag.

The first and cheapest plan in shared hosting line is tenderly called “Hatchling Plan” (isn’t it cute? :)) is not that cheap, if you look at the renewal price – $10.95/mo. However, a 3-year subscription is way more beneficial – only $2.75/mo. Yet, it’s hard to tell whether such a long-term commitment is a good idea or not…


Support

Instant Technical Live Support: Yes

Hostgator.com support chat

The main advantage of the service is the high quality of customer support and user-friendly interface. At least this is what we have gathered from the general impression on the Internet.

All in all, the company offers a variation of support options and a live chat is among them. And this gives them a huge advantage. So, if they are prompt to help, maybe a 3-year plan is worth a try right at once.

They also offer tech support via live chat.


HostGator Summary Analysis by HRank

HostGator’s overall HRank rating was not very high in 2018 – 5.2 with its position on the 2018 list – only the 93d; in 2019 – 6.7 HRank and 83 position in 2019 listing.

Our data charts reveal HostGator’s uptime performance since June 2018. In 2018 and 2019 uptime was on average 99.9%. There were several cases of downtime (98.455%) in the course of the monitoring, but they were really few. Still, these cases contributed negatively to the overall rating of the provider.

Response time from the domains showed no good values – 1,300ms to 1,000ms on average [from June 2018 to December 2019]. It is not the fastest indicator (many providers in our list showed better results), however, it definitely demonstrated the tendency for improvement

The number of Shared IPs and domains that hosted them decreased, it means that BlueHost loses its market positions.

After 2 years of monitoring, we can say, that HostGator is not on our recommendation list.

Last updated February 21, 2020
Reviewed by Siarhei Kulich
Co-founder and CTO of HRank.com - a hosting uptime monitoring website. Siarhei has more than 20 years experience in web developing and web hosting.
Connect: Website, LinkedIn
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