FAQ

What is Hrank?

Hrank is a tool to check webhosting provider performance history. It is also an evaluation mark we grant to all hosting companies we review. It ranges from 1 to 10 and is based on several factors, the major of which being uptime, response time and support.

How different are you?

As opposed to the majority of existing hosting review companies that base their decisions on uptime check option, we do not offer any software or online tool to monitor your personal website. We provide a service that allows checking the history of a hosting provider performance (uptime + response time) for the period of the previous 30 days.

Do you track all providers’ performance?

No, we monitor only SHARED HOSTING PROVIDERS. Which means, our list depicts only those providers, which has such service mentioned on their website.

Doesn’t your robot affect my website negatively by doing this?

Nope. Most Shared IP host lots of websites, thus, we can’t strain them by checking one website (say, out of 500-1000) at a time. No harm meant and no harm done.

How long does your data get back to?

We are able to provide relevant and up-to-date uptime and response time information for every Shared IP. However, we take a 30-day interval to get an average uptime and response time figures, that we further use in the formation of providers ranks. Earlier data from June 2018 can be accessed on each provider’s page.

How can you prove that your information is correct and trustworthy?

The uptime % that you can see on the provider page is the collective average of the entire webhosting performance based on the domain quantity per each Shared IP, which is calculated using the formula that we developed. The formula for uptime and response time is an average that depends on the number of domains on the Shared IP.

Our approach might not look vague to many, but this does not interfere with getting provider performance data pretty accurately. And we are doing our best to be objective.

How do you check support’s work?

We have got about 300 hosting providers in the list, and many of them we know “first-hand”. There have been plenty of personal experience with support, however, 24/7 tech support online availability is one of the crucial features that we take into consideration. We initiate direct contact and address them with various inquiries in regard to their services in general and specific problems in particular.

Is the data on the provider pages final?

No. The performance data is subject to change as we are still in the process of updating our system.

How often are providers’ ranks being updated?

The update takes place once every day. Uptime, response time, and Hrank of the providers are updated and you can trace the update on the charts.

Do I have to pay for using your service?

Nope. It’s free.